Coordinators, ambassadors, advocates, champions, peer facilitators... whatever the title, these individuals can catalyze, nudge, and enliven a healthy work culture. In fact, they are an essential component.
We have developed and studied peer-to-peer and well-being coordinator programs for almost 20 years. Check out our book "Well-Being Champions: A Competency-Based Guidebook." Below is a list of resources with links.
- An NIH grant helped us develop an online expert-system tool and e-coaching improved human resources, employee assistance, and wellness coordinator abilities to implement evidence-based programs (see patent; review findings)
- The US National Guard brought us in to develop competencies and train prevention coordinators across 40 states. As a result, they saw improved self-referrals for mental health and substance use issues and saved on costs (learn more here)
- The American Council of Engineering Companies (ACEC) Life-Health Trust implemented our competency-based training through a series of webinars. Several studies showed improved planning skills, greater leadership commitment, and overall employee engagement. Download "What Champions Do Best," a white paper that describes our efforts (presented at the HERO 2017 Forum).
- A DHHS grant led to the development of the team resilience training for a national restaurant chain (TGI Fridays). Resilience ambassadors were an integral part of that training. Results showed reduced stress, worker counter-productivity, and reduced alcohol risks.
- AMTRAK utilized our model to train peer specialists and facilitators (P.I.E.R. Program). Among other findings, participants improved in their confidence to encourage coworkers to get help.
- Owens Corning adapted our well-being champion model to support their overall wellness and sustainability strategy.